A delivery person goes to pick up the goods and places them inside a robot’s container. The vehicle then carries the load to the destination, accompanied by a staffer. When the robot arrives, a notice is sent to the customer, who uses a QR code on the smartphone to open the container door.

Currently, the robot needs support from human staff when picking up and delivering the products. Officials are aiming to operate the robot remotely to reduce human contact. They are considering parking the robots at gas stations for charging. The robot delivery is expected to begin in fiscal 2022.